Getting help

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Getting help

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There are a number of different sources of help in Help & Manual. In addition to this help file you can also access tutorials, the online user forum and EC Software support.

To get started, your main source of information should be this help file. We have designed it to provide all the information you will need for using and learning Help & Manual.

Before contacting support, please make sure that you really can't find the information you need here or on the weblink user forum. Thanks!

Click to expand/collapseDisplaying the help

The quickest way to display the help is to press F1. If context-sensitive help is available it will be displayed automatically.

Most dialogs have a Help button that displays relevant information.

rb_help

Select the Help tab in the Ribbon for additional help options.

Click to expand/collapseUsing the user forum

The online Help & Manual user forum is a great resource that contains a huge amount of material. Register today (it's completely free) and get support from the EC Software team and thousands of other experienced Help & Manual users.

The forum is located at weblink http://helpman.it-authoring.com/

The forum portal page also has a list of links to other useful sites and user groups where you can find more information about help authoring.

Click to expand/collapseContacting EC Software support

Direct email support is available from the EC Software team at support@ec-software.com. You can send a mail to this address automatically by clicking on the Customer Support tool in the Help tab of the Ribbon.

Click to expand/collapseTutorials

Check the Help tab in the Ribbon for links to a number of useful tutorials.

rb_help

You can also find a collection of tutorial projects in the Examples folder in the My Documents\My HelpAndManual Projects directory.

A selection of tutorials for programmers showing you how to integrate your help with your application is available here on the EC Software website:

weblink http://www.ec-software.com/tutorial.htm

If you are a .NET programmer, visit Rob Chandler's excellent Helpware website for information on interfacing with Microsoft help formats in .NET languages:

weblink http://helpware.net/mshelp2/demo2/h1xNET.htm

Click to expand/collapseGetting a printed user manual

You can download a formatted PDF version of the entire documentation designed for printing from our download page at:

weblink http://www.ec-software.com/download.htm