Google Analytics

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Google Analytics

 

flag_green        Key Information

Your GA code for the help site you want to track consists of your account number and a sequential number at the end after a dash! For example, in UA-123456-1, the "-1" part at end end identifies the profile of the help site you want to track. Be careful to enter the full code with this identifier!

Help+Manual Professional has built-in support for Google Analytics

Please note that Google Analytics support is available in Help+Manual Professional only. This feature is not available in the Basic version of Help+Manual.

Google Analytics is an enterprise-class web analytics solution that gives you rich insights into your WebHelp traffic. Powerful, flexible and easy-to-use features let you see and analyze your traffic data in an entirely new way. Google Analytics gives you a wealth of feedback and information that enables you to improve your help in many ways.

By integrating Google Analytics, you can track how the content of your WebHelp system is used and measure its effectiveness.

Tracking includes:

Topics viewed

Viewing paths

Entry and exit pages

Full text search terms

Index keywords used to locate topics

Tracking of external links such as file downloads and outgoing web links

This section is not included in skins

This section is not stored in HTML skins, it is project-only. Even if you are using a skin, you must still configure this in your project.

Click to expand/collapseStep1: Get a Google Analytics account and tracking ID
Click to expand/collapseStep 2: Enable search tracking for your GA profile
Click to expand/collapseStep 3: Prepare your WebHelp project for tracking

See also:

Profiling WebHelp with Google Analytics (Overview)

Full Text Search (Configuration Options)