Our Privacy Policy

1. INTRODUCTION

EC Software is committed to protecting your privacy. We do not sell, trade, or rent your personal information to others. Our website is structured so that you can visit and download trial software without identifying yourself or revealing any personal information.

If you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with EC Software.

 

2. HOW WE COLLECT YOUR PERSONAL INFORMATION

2.1 Forum Registration

EC Software encourages users who want to participate in the EC Software support forums to register. In order to register, you must provide us with a username, password and a valid email address. This allows us to protect our community from abusive postings and provides a verifiable point of contact should legal questions arise. At any time, you have the ability to keep your email address hidden from other users by selecting that option within your user profile.

When you register, you have the option of providing some additional information such as occupation, interests, and homepage URL. This optional information is made available to other forum users to foster a sense of community. If you have any concerns about providing this information, simply leave the fields blank and your registration will still be processed.

2.2 Ordering Online

When you place an online order, we need to know your name, email address, phone number, billing address and optionally credit card details. This allows us to process and fulfill your order and to notify you of your order status.

Our online shop uses a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. The customer data and orders we collect are protected against unauthorized access.

2.3 License Activation

Our commercial software products require you to activate a software license online by contacting our license/activation server. This license/activation server does not store personal information. Our licensing system is generally anonymous. The license/activation server has no information about your personal data, even if you purchased the software license directly from us.

In case you have lost your license key, please contact us. We do keep track of direct purchases for accounting purposes, as this is legally required. This connection of your personal data and your software licenses is not online.

 

3. HOW WE USE YOUR PERSONAL INFORMATION

EC Software generally uses your personal information to fulfill orders, process payments or perform credit check, as necessary, for interactive communications with you about our products, in order to prevent unlicensed or illegal use of EC Software software, to notify you by email or another medium about product upgrades, updated information, special offers and other new services or software offerings (you will be able to unsubscribe from emails by following the instructions at the bottom of our message).

 

4. HOW WE PROTECT AND STORE YOUR PERSONAL INFORMATION

EC Software has security measures in place to protect the loss, misuse and alteration of your personal information under our control. These include a firewall to prevent unauthorized access to our systems. Inside EC Software, personal information and customer data is stored in password-controlled servers with limited and controlled access on a need-to-know basis. While we cannot guarantee that loss, misuse or alteration to data will not occur, we take many precautions to prevent such unfortunate occurrences. However, EC Software accepts no liability for any unintentional disclosure. Your personal information is never shared outside EC Software.

 

5. HOW WE USE COOKIES AND WEB LOGS

The public areas of this website do not use cookies. Web logs automatically record anything a web server sees, which may include email addresses you enter into a form or pages viewed by a user at a particular IP address.

The user forum software uses cookies for forum administration purposes. For example, cookies are used to keep track of which postings on the forum you have already read and for logging into your forum account automatically if you wish to do so.

 

6. LINKS, DISCUSSION FORUM AND PUBLIC AREAS

Our website contains links to other sites. EC Software takes no responsibility for the content or the privacy policies and practices of such Web sites. EC Software encourages you to read the privacy statements of these linked sites; their privacy practices may differ from ours. Please remember that any information you submit in a discussion forum, message board or other such area will be deemed public information and is not confidential. There is a risk in such communication venues that information can be collected and used by others.

 

7. PROTECTION OF CHILDREN’S PERSONAL INFORMATION

The website is not directed to children under the age of 16. If you are under 16 years of age you are not allowed to participate in the EC Software forums, purchase products or to provide any personal information on our website.

 

8. CONTACT INFORMATION

We welcome your comments regarding our information handling practice and this privacy policy and you may contact us at the address indicated below. EC Software can be contacted by e-mail or via postal mail at EC Software GmbH, Derra-de-Moroda-Straße 10, A-5020 Salzburg, Austria / EU.

Last updated: 2019-11-21