Help+Manual News

Deploying eWriter for Software Documentation

Publish eWriter eBooks with Help+Manual

If you are using eWriter books as documentation for your software you will want to open specific topics in the help from your application. To do that you need to be able to reference the viewer directly, so it is best to install it along with your software. You can’t be sure that the user will have it or where it will be otherwise. You also need to consider the following issues:

  • You should always make your help calls explicitly to the version of the viewer that you have installed.
  • You are allowed to and should redistribute the viewer application with your own software.

Read on to learn how to get this set up and working optimally.

Step 1: Get the eViewer.exe executable from the Help+Manual program directory

The current version of eViewer.exe is always included in the Help+Manual program directory. You just need to include it in your own installation. It doesn’t require any special installation or registry keys. It will actually run fine from a USB stick. If you wish you can rename the viewer file and re-sign it with your own certificate so that it matches the rest of your software. That is entirely up to you and we don’t have a problem with it.

Don’t register the .ewriter extension

We also recommend that you do not register the .ewriter extension as part of your installation. Instead, always make your calls explicitly to your installed eViewer.exe and your own help files. This guarantees that you are using the same viewer that was up to date when you generated your help. However, you will also want your users to be able to open your help files themselves by double-clicking on them. So read on to learn how to do that.

Consider using a different extension for your own help files

It is also fine and actually a good idea to change the extension of your help files to anything you like. If you do this, you can register your own custom extension to your installed version of the eViewer application so that your users can open your help files themselves by double-clicking on them.

Then you don’t get any conflicts if the user gets .ewriter files from somewhere else. If they open .ewriter files on Windows 10 they will get the Windows Store version of eViewer automatically (and that extension is required for the Store viewer), and then you don’t have any conflicts: The .ewriter extension is always used for the Store version and your application always opens your help files with your installed version of the viewer.

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Help+Manual 8 Build 5452 Update

We have updated the initial release from Feb 9 to build 5452. This is a small maintenance update that fixes a couple of minor problems that customers have reported since the initial release of version 8.

  • The eWriter Viewer app is now included in the distribution of Help+Manual, no separate installation required
  • Bugfix toggle images: left/right aligned toggle images without image caption were not correctly positioned in Webhelp
  • Bugfix PDF: some OLE objects could have caused an error during PDF export
  • Optical glitch with text conditions on high-res monitors fixed
  • New setting in Program Options to manually specify the link to HelpXplain
  • Batch compilations: extra message about maintenance removed, task bar button removed
  • Extra task bar button on Windows 7 removed
  • Webhelp export: the full-text indexer did also index HelpXplain presentations, because they are separate HTML pages. Xplains are now excluded from indexing, because they are always hosted by a topic page and should not be displayed as stand-alone pages.
  • When a help project was opened from Windows Explorer (double-click) and the last edited topic (which is automatically displayed, when the project opens) was extremely long, an error prevented Help+Manual from starting.
  • Right-aligned images in table cells sometimes caused a miscalculation of the right cell margin
  • Print/PDF problems with equation objects fixed, the debug function to highlight links did highlight dead links in green (should be red).
  • Link lists: variables in link captions are now resolved
  • Amazon Kindle export did not work
  • ePUB/Kindle export: magnification lens for image toggles has been removed for these two output formats. The support for image overlays is too weak by many ebook readers.



If you have an older version of Help+Manual installed, you can use the update side by side with an existing installation. Help+Manual 8 is available from our download page:


Upgrades and Special Upgrade Bundles

We offer several upgrade bundles with discounts of more than 40%! The super discounts will be available until the end of February. So, there enough time to try out the new release.

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Help+Manual 8 Released

We are glad to announce the immediate availability of Help+Manual 8, a long awaited new major release with tons of new features. Along with Help+Manual 8 goes the updated Premium Pack 4 add-on with new Webhelp and magazine-style skins.

Help+Manual 8

New features at a glance

  • New plugin system (PDF Review, Machine Translation)
  • Floating server licenses with checkout
  • Animated screencasts and new screen capture tool
  • Native formula editor and new symbol dialog
  • PDF: Rotated print, table of figures, HelpXplain print options
  • User interface, editing and formatting
  • Premium Pack v4 Update
  • Explore the new features in detail



If you have an older version of Help+Manual installed, you can use the update side by side with an existing installation. Help+Manual 8 is available from our download page:


Upgrades and Special Upgrade Bundles

We offer several upgrade bundles with discounts of more than 40%! The super discounts will be available until the end of February. So, there enough time to try out the new release.



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Coming soon: New Screen Capture Tool

We have implemented a completely new and much more advanced screen capture tool in Help+Manual. This tool supports:

  • Captures on multiple monitors with different resolutions
  • Multi-part captures (add new captures to the existing capture to create a single image)
  • Capture animated HelpXplain screencasts for tutorials – a series of screenshots with animated transitions showing how to do something on the computer screen

Read the rest of this entry »

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eWriter Creator Update

The free eWriter eBook compiler got a small maintenance update. This update does not introduce new features, but improves the readability for high contrast seetings.

Download the update:

eWriter with high contrast settings

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Coming soon: PDF Peer Review

You create a PDF file with Help+Manual, including your own comments, and distribute it to your colleagues for additional comments, which they add with their own PDF commenting tool.

When they return the commented PDF to you, you open it with the PDF Review Plugin in Help+Manual and it shows you all the comments side by side with the corresponding topic selected.
Read the rest of this entry »

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Coming soon: Machine Translation in Help+Manual

Here’s another small teaser of something we’ve been working on the last couple of months:

Machine Translation

Read the rest of this entry »

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How to bookmark topics in Help+Manual

You know, when something has been right in front of your eyes for years, it’s not always the most obvious thing. Today we got a feature request from a customer to implement a favorites list for topics. Read the rest of this entry »

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HelpXplain integration in Help+Manual

We are working on a closer integration of HelpXplain into Help+Manual. Additional print options will be available soon. How about printing all slides in a tabular order? That’s something you can’t do with a video.



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Premium Pack 3.50 Maintenance Update

This update adds some significant improvements to Google Analytics configuration and handling to the V3 WebHelp skins. It also includes some other small improvements and fixes in the V3 WebHelp skins and the Toolbox utility.

How to get the Premium Pack update

You can download and install the updated version with the credentials you received when you purchased. If you no longer have this please contact and we will help you out. See the Premium Pack product page for more details on Premium Pack 3 and visit our online store to purchase if you do not yet have it.

V3 WebHelp Skins 

  • Google Analytics updated from the older gat.js system to the new analytics.js system. This should be more reliable. In addition to this you can now configure inclusion of the WebHelp path, named trackers and the titles of the search and keyword index events in your Google Analytics console. See Google Analytics in the V3 WebHelp skins chapter.
  • No Server Mode: Demo links in the header menus failed in some browsers because they used the shorthand // protocol instead of http:// or https://. Browsers have become stricter about resolving links using the shorthand protocol reference since this feature was created.
  • No Server Mode: Anchor links in the TOC and keyword index failed as an unintended result of another change in recent updates.
  • Permalink tool: The “:” colon character for the port reference was included even when the port was the standard port 80 and was not referenced. This was also caused by a change in browser behavior.
  • Smartphone mode: Tables tagged with the phone CSS class were hidden in phone mode because of changes in HM HTML output for tables. This is related to CSS for the X-Tables function that was then applied to other tables.
  • X-Tables function: Expanding rows lacked borders in some X-Tables in phone mode. This was also related to changes in Help+Manual HTML output for tables.

Toolbox utility

  • Baggage Files — Add File: After adding a Baggage File the column headers of the Baggage Files list were sometimes updated incorrectly.
  • Baggage Files — Export File: On some systems the prompt to save the baggage file could appear multiple times when exporting a baggage file.

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