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Process documentation at SERVICE&MORE

SERVICE&MORE is a service provider to medium-sized interior design consultancies and furniture retailers who, through 2 purchasing associations, looks after more than 230 members all over Austria.

The first particular challenge was to enable a seamless integration with the internal Content Management System. The second important task was to restructure the documentation procedure in order to avoid repeating content that appears several times - quality management, also for internal documentation.

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TD Startup Kit and Help & Manual

CyBio AG uses Adobe FrameMaker for its technical documentation and Help & Manual on the software development side.

TD StartUp Kit from our solution partner mediaTEXT Jena GmbH helps to combine those sources and accomplish a precise final layout.

In this solution, Help & Manual's XML source files are the bridge between the software documentation and the technical product documentation. After some pre-processing, the text modules created by the software developers can be imported directly into FrameMaker.

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Bringing Order to the Law Business

Stibbe is a full-service law firm with over 150 specialists working in a team to provide a tailored service to Belgian and international companies and public sector clients.

Help & Manual helps Stibbe to document internal processes and procedures, as well as online help for in-house developed applications.

Help & Manual meets a wide variety of documentation requirements at Stibbe. Apart from the occasional online help to be provided with in-house developed applications, it has become the preferred editor for a number of electronic documents used internally.
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In brief, Help & Manual has become an important part of the information flow at Stibbe.

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Best CHM to PDF Converter on the Market!

Developer Express engineers feature-complete visual components, business frameworks and IDE tools for Visual Studio and Delphi-C++Builder. Their technologies help you build your best, see complex software with greater clarity, increase your productivity and create stunning applications for Windows and the web in the shortest possible time.

Since they are already using an in-house solution to deliver online help for their many products in various formats, the company was not really looking for a commercial help authoring tool, but for a PDF converter. After testing several products, they then tried Help & Manual and they were delighted. Here is what they had to say:

The test results were shocking! With just a few minutes processing, we got a 5,000 page PDF file. Of course, we still need to adjust some additional options to completely meet our requirements, but the general result was overwhelming, especially in comparison with the other competitors.

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What about your own story?

Help & Manual is used by thousands of companies all over the world. Most of them just happily use it to produce high quality documentation every day. If you are one of them, please tell us about it! We want to know about your own personal success story with Help & Manual!