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Testimonials from Help & Manual Users
I’ve been using Help & Manual for probably 13 years or more doing software training and production process documentation.
I have really enjoyed using your product all these years, this is the fourth company I’ve introduced to Help & Manual.
Thank you for such a solid product and great support.
I have used the programs of some of their competitors; the Help & Manual software leaves them in the dust.
Help & Manual's support staff is responsive and friendly, and have provided very knowledgeable and easy-to-understand advice.
Within weeks of suggesting a much-needed new feature, the support staff sent an update patch that made their software the
only software we need for all of our documentation. I highly recommend Help & Manual.
Left RoboHelp and AuthorIt in the dustbin to give Help & Manual a try. I think it may just have saved my sanity. What a great program! It anticipates a help designer's every wish and delivers it in a sleek easy-to-use program. Bravo! Love it!
Karin Rex, owner Geeky Girl, LLC
In the usability field right now, what developers aspire to do is to produce software applications that
produce delight in their users and that is what Help & Manual and its informative support does.
I just want to say what a superb product Help & Manual is. I've tried several different apps, some of them quite expensive, and none comes close to H&M for depth of features, stability and ease of use.
Each time I use it, I discover some new "Wow!!" feature.
I have been using Help & Manual for awhile now, and I have been meaning to send my praises. I have used every single
help publishing program ever written over the past 12 years, and I have to tell you that your product is absolutely,
without any doubt, the best one I have ever used.
I've used RoboHelp since... well, prior to version 3. I just switched over to Help and Manual and it's been great. I actually enjoy writing documentation now.
Glenn Fromer, Treasury Software
I am a developer and also project leader for the help and user guides
on our recent roll-out. I was impressed with Help & Manual when i
converted from RH. a few years ago and now i'm reminded how well
designed it is. Every time i want to move fast or find out how to do
something, it seems right at my finger tips. This is clean software
that hasn't moved into bloatware.
I just got started with your product and we easily wrote 65 pages. I'm
impressed how easy it is to create various formats of outputs - now we
can support all types of help and support tasks and we will save a lot
of time by using this great tool!
In all respects, I have been happy with the software, the support,
and the resulting output from the program, and would thoroughly
recommend it to anyone who needs to write help for their application.
H+M really is a dream to use. I have been using it intensively now for
several days, and with a few exceptions (around tables mainly), it has been
enjoyable enough that I have wanted to keep going and continue, to the
extent that I have been doing 16 hour days on it. It's a very good tool that
has the ability to make the users life so easy they want to keep going and
The product is fantastic, it makes my life so much easier and the output
looks great! I've already converting large parts of the documentation to
H+M and I love it, much easier to work with than AuthorIT.
Robert Aronsson, Intellipool AB
I learned online help development during the Windows 3.1 days using
RoboHelp. I've used a variety of tools since that time. My current
employer already had Help and Manual 3.5 in place as their tool. I've
used H+M for over a year now, and I've been extremely pleased with
their product. I was so excited to hear about this new release. We
purchased the release just this week and so far - I'M LOVING IT!
My family has been in the publishing business since 1938. Personally I have
been publishing for 40 years. I am thrilled to have located your Help and Manual and am now
in the process of converting all my print publications over to PDF and
E-Books with internet online viewing through your HTML function.
H+M is a fantastic product which is vastly better than FrameMaker. It is a delight to use and it has saved us a HUGE amount of development money. I recommend it to friends and other businesses often. Good Luck, and thank you for adding to what is already a fantastic product.
Luhr Jensen, Klein Instruments
I just had to write and say that this is the coolest, easiest and
most comprehensive Help Authoring tool I've ever used. You have
created a 1st class product and I'm glad I found it (via Google).
I develop in Delphi and your Delphi components really help as well.
I've been using Help & Manual for over a year now and it has made documenting my company's software a pure joy! I should add that this is something I've never done before. In any case, I'm writing because I feel so strongly about your software that I would like to submit a user testimonial.
I want to tell you that Help & Manual is the most wonderful software I have purchsed for years. I have been searching for a way to easily document software that this is it! In my 20 years of owning my own software business. I have never found such an outstanding program for creating all the required forms of documentation. Thank you for literally saving me hundreds if not thousands of hours of time.
I am developing database programs with Clarion and was using different
programs to create help files. A couple of month ago I changed to Help & Manual
- its simple, clear and powerful - its great.
We made the decision to try Help & Manual after years of struggling with one of the "leading" help authoring systems. We were impressed with the rich feature set balanced against ease of use.
Fred Decker, ExceleTel Inc
Help & Manual saved my life. I spent a week looking for a
Help authoring tool and they all crashed on me. I was at my
wit's end, and then I found H+M. Its so easy-to-use and very
reliable. Worth every cent.
I just made my first proper html help file (for one of our ColdFusion
custom components, we used to just have a text file) using H+M. There
is only one thing I can say.. WOW! The program makes it so easy, its
I've been developing help systems for many years and have found Help & Manual to be the clearest and simplest tool yet.
Help and Manual beats the other programs hands down. Converting from other
programs is a breeze and H+M has saved me months of work by eliminating the
need to develop both a Help file and a Users Guide for our software products.
I have been using Help & Manual for a couple of years now and have been pleased
with it from day one. However, this new version, well it exceeds my expectations.
It is great. I have been wanting to export to PDF for sometime. So far, I am super pleased!
I always tell my customers that a product is only as good as the
documentation and support the vendor provides. Your company and your product have
really assisted us in providing a first class product to our customers.
We have been writing a Windows help file using a different product for several years and have recently changed to Help and Manual.