Help+Manual News

Posts Tagged Help+Manual

Help+Manual v8.4.2 Maintenance Update

We are glad to announce a maintenance update for Help+Manual 8.4. If you are using version 8 already and your maintenance plan includes updates until December 17, 2021, just download the setup and run it to update your current installation.

Sandcastle Import Revised

To write source code documentation for Visual Studio, Help+Manual can import VS libraries and build a documentation skeleton for all the classes and units found. The import tool is called Microsoft Sandcastle.

This update includes a revised Sandcastle import with better style support, larger default fonts and optional table styles.


Miscellaneous Changes

  • Windows Meta Files (.WMF) on high-resolution monitors: WMF images have a face value of their regular size, which is actually coined for a 96 dpi system. On high-res systems, WMF files will appear larger than they originally appeared. We have to compensate for the difference in Help+Manual, which we do with version 8.4.2. This behavior is on by default, but can be deactivated with an option switch in the Editor tab of the Program Options dialog.
    Note that the sizing issue affects old-style .wmf files only. The more modern enhanced metafiles (.emf) are not concerned.
  • Table of Contents: when copying items within the TOC, topics were always automatically created or duplicated, respectively. There is a new paste option in the drop-down menu of the Paste button, to paste TOC entries only, without duplicating topics.
  • EWriter eBooks: the default width and height of the viewer window (like 800 x 600 px) depended on the resolution of the monitor where H&M was being run. It is now treated independent from that resolution.
    Furthermore we fixed a very rare problem that could have sometimes cause the eWriter export to fail.
  • Image toggles in HTML export: the magnifier SVG symbol shown on image toggles was slightly clipped on the top and left side.
  • Project Language: “Norwegian Nynorsk” was listed twice in the language list (two times NO-NO instead of NO plus NO-NO)
  • Publishing Tasks: optical glitch fixed – the last task entry was hidden by the horizontal scrollbar if the main window was too narrow.
  • Hard page breaks with a change of print orientation at the beginning of a topic caused a parasite blank paragraph in HTML export.
  • Word/DOCX export: bugfix with Word styles
  • Batch publishing: if there is no license at all (demo version) the batch export warns about no license and exits with ExitCode 99.



Help+Manual 8.4.2 is available from our download page:

No Comments

New Help+Manual Full-Service Reseller for Switzerland

Naef Learning offers sales combined with training and localized documentation in Switzerland

EC Software is delighted to welcome Naef Learning, our new full-service reseller for the Swiss market. In addition to selling the full range of EC Software products, Naef Learning backs this up with extensive support, training and maintenance services, plus documentation in German.

Services include:

  • License sales
  • Training, both for team leaders and team members
  • Individually customized workshops for best software use
  • Support in German, including German documentation

Read the rest of this entry »


No Comments

Black Friday Offers in 2021

We are happy to announce that this year our Black Friday offers start early on November 19 and will last until November 30! This is 12 days of really big savings for you: We’re offering a 30% discount on all products, upgrades and services.

Black Friday Offers

The promotion starts at midnight on November 18 and applies to:

  • New product purchases
  • Upgrades from older versions of Help+Manual
  • Maintenance extensions for current licenses
  • Add-on purchases like Help+Manual Premium Pack

Renew your maintenance now for savings later

Please note that you can renew your maintenance now even if you currently have an active license with valid maintenance. By renewing before expiration, the maintenance extension will simply extend the previous expiration date and save you 30% compared to a purchase after the Black Friday promotion (or more, if you extend for 2 or more years).

Black Friday Promotion New Orders:

Help+Manual Online Store

Black Friday Promotion Upgrades and Maintenance Renewals:

Help+Manual Online Store (Upgrades)


No Comments

Help+Manual 8.4.1 – Important Bug Fix for 8.4

This is an important update to the recent release of Help+Manual 8.4. If you are using version 8 already and your maintenance plan includes updates until September 29, 2021, just download the setup and run it to update your current installation.

If your maintenance has included version 8.4.0 (August) but does not include version 8.4.1 (September), please contact us.

Bug Fix in v8.4.1

Version 8.4 introduced a updated XML parser that properly reads 4-byte unicode characters. This update had an unwanted side effect: it doesn’t write Asian characters properly. A project with content in Japanese language might load correctly, but when saved and re-opened, the Japanese characters in the TOC can be missing.

We are still working on a fix of this problem, but for the time being, the XML parser has been reverted to the previous version (without support for 4-byte Unicode chars).


Miscellaneous Changes

  • Publishing dialog: the dropdown-gallery for skins adds a button to clear the last recently skins from the gallery
  • New IFDEFs for Templates: <IF_ISDEFAULT_PAGE> and <IFNOT_ISDEFAULT_PAGE> are true if the current page that is being exported is the default topic or not, respectively.
  • Equations as inline SVG: the <svg> tag did not include an xmlns= attribute, which is required in XHTML (but not in HTML5) to display the content correctly. This is relevant for ePUB ebooks, which are exported as XHTML



Help+Manual 8.4.1 is available from our download page:

No Comments

Help+Manual 8.4 Released – DeepL, Equations, Link Lists

We are glad to announce the release of Help+Manual 8.4. If you are using version 8 already and your maintenance plan includes updates until August 9, 2021, just download the setup and run it to update your current installation.

Changes and Additions in v8.4

DeepL Translation Plugin

This update comes with a revised version of the DeepL Translation Plugin. DeepL has recently started to offer free API keys, that you can use to auto-translate a certain amount of text per month (the free contingent is a generous 500.000 characters). The  free API keys, however, require a different API address and Help+Manual 8.4 now works with both, the paid and the free translation API. Read the rest of this entry »

No Comments

DeepL machine translation now available free of charge!

DeepL Plugin

We’re delighted to announce that DeepL machine translation is now available free of charge in both Help+Manual and HelpXplain. The new free API developer subscription from DeepL allows you to translate up to 500,000 characters per month at no cost. This will almost always be enough for HelpXplain projects, which typically contain very little text, but it will also cover most Help+Manual projects. Read the rest of this entry »


No Comments

Help+Manual 8.3.1 Maintenance Update

We are glad to announce the release of Help+Manual 8.3.1. To find out if this update is included in your maintenance plan, please start Help+Manual and click the “Updates” icon in the welcome screen.



Changes in v8.3.1

This update corrects several minor issues, most of them UI related.

  • PDF Export: in the manual designer, the Tables section had a “new page” break option only. All Table sections now support “new odd page” and “new even page” as well.
  • PDF Export: some Unicode characters were not recognized as “unprintable” (which means that these characters are automatically exported as glyphs). Depending on the font (e.g. Calibri), some characters from the upper Unicode range were exported as text though and ended up being displayed as question marks in the PDF.
  • Robohelp Import: Help+Manual now supports multiple Robohelp-TOCs and multiple keyword files.
  • XML Code: the LastEditedBy attribute in topic files was empty if the Windows user name was too long.
  • DeepL Translation Plugin: the <list> and <li> tags were defined as DeepL-non-splitting-tags. This may have caused translation errors with lists.
  • Workspaces: when opening a workspace with multiple projects, the projects no longer open with a fully expanded TOC, but are just expanded on project level. You can rearrange the order of multiple projects within a workspace by drag & drop and the Save All button (available on the quick-access toolbar at the top of the main window) now saves the workspace configuration as well, if it has changed.
  • Equations: if the font color for an equation was set to “auto”, it was converted to black (#000000). Now, the “auto” font color is preserved and picks up the font color of the current text style.
  • Insert Picture Gallery: if an image in the picture gallery was also included in the baggage list of the project, Help+Manual unnecessarily asked to add the search path every time.
  • Impict (.ipp) Images: we added a global option in the Program Options dialog to treat IPP images as transparent by default. This will re-render IPP images against a transparent background during the export and save them as transparent PNGs.
  • Publishing Tasks Editor: optical glitches fixed when scrolling through very long task lists, duplicate task names are now tested for and not permitted.
  • ePUB Export: the HTML page templates for ePUB received a “lang” attribute by default.
  • Webhelp full-text search: we fixed an XSS vulnerability in the “zoom_search.js” script. This vulnerability occurred when date range search was enabled. Which wasn’t an issue in Help+Manual directly, but was a potential issue when using the full version of the Zoom search engine with Help+Manual.
  • History foward/backward: this is the least obvious change but perhaps the best addition in this update – when using the back/next buttons to page through topics in your project you had just accessed, Help+Manual saves the text editor position with the history. In other words: when you go back to the topic you just came from, it remembers the vertical scroll position.


Help+Manual 8.3.1 is available from our download page:

No Comments

Help+Manual 8.3 Released – Improved Asian Font Handling

We are glad to announce the release of Help+Manual 8.3. If you are using version 8 already, this update is included in your maintenance plan. Just download the setup and run it to update your current installation.

Changes and Additions in v8.3

Asian Font Names

This update significantly improves handling of Asian fonts. If you do not translate your documentation into Asian languages, you might never notice. Asian fonts have dual font names in Windows: their native name and an English equivalent. For instance, your Windows may support the font Microsoft YaHei, which is known to be a Chinese font. On a Chinese Windows, however, there is no Microsoft YaHei anywhere, you have 微软雅黑 instead, which means the same, just in Chinese. As long as the project stays on an English computer (or Chinese, for that matter), everything is fine. Problems may arise when the project is being edited on one PC and published on another, because despite it’s the very same font, the name strings don’t match. Read the rest of this entry »

No Comments

eWriter Viewer Update

We have updated the eWriter viewer application to version 2.5.0. The eWriter output format is supported by Help+Manual as well as HelpXplain.

Version 2.5 of the viewer does not have any functional changes, but fixes a problem with a Windows 10 system-wide option, that is rarely active but could be active on your end user’s computers. This option is in Region Settings and is called

Beta: Use Unicode UTF-8 for worldwide languages support

If this option was activate on a Windows 10 computer, the eWriter viewer did not work correctly. Content was incorrectly formatted and images were mostly missing. Viewer version 2.5 fixes this problem.

The update is available for download from our website (link after the picture) and soon in the Windows 10 store. Read the rest of this entry »


No Comments

Black Friday Offer: 30% Off for all New Purchases and Upgrades

Cyber Monday Promotion

We are pleased to announce our Black Friday and Cyber Monday offers for this year: 30% discount on any of our products between Friday November 27th and Monday November 30th.

This promotion applies to:



No Comments