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DeepL machine translation now available free of charge!

DeepL Plugin

We’re delighted to announce that DeepL machine translation is now available free of charge in both Help+Manual and HelpXplain. The new free API developer subscription from DeepL allows you to translate up to 500,000 characters per month at no cost. This will almost always be enough for HelpXplain projects, which typically contain very little text, but it will also cover most Help+Manual projects. Read the rest of this entry »


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Help+Manual 8.3.1 Maintenance Update

We are glad to announce the release of Help+Manual 8.3.1. To find out if this update is included in your maintenance plan, please start Help+Manual and click the “Updates” icon in the welcome screen.



Changes in v8.3.1

This update corrects several minor issues, most of them UI related.

  • PDF Export: in the manual designer, the Tables section had a “new page” break option only. All Table sections now support “new odd page” and “new even page” as well.
  • PDF Export: some Unicode characters were not recognized as “unprintable” (which means that these characters are automatically exported as glyphs). Depending on the font (e.g. Calibri), some characters from the upper Unicode range were exported as text though and ended up being displayed as question marks in the PDF.
  • Robohelp Import: Help+Manual now supports multiple Robohelp-TOCs and multiple keyword files.
  • XML Code: the LastEditedBy attribute in topic files was empty if the Windows user name was too long.
  • DeepL Translation Plugin: the <list> and <li> tags were defined as DeepL-non-splitting-tags. This may have caused translation errors with lists.
  • Workspaces: when opening a workspace with multiple projects, the projects no longer open with a fully expanded TOC, but are just expanded on project level. You can rearrange the order of multiple projects within a workspace by drag & drop and the Save All button (available on the quick-access toolbar at the top of the main window) now saves the workspace configuration as well, if it has changed.
  • Equations: if the font color for an equation was set to “auto”, it was converted to black (#000000). Now, the “auto” font color is preserved and picks up the font color of the current text style.
  • Insert Picture Gallery: if an image in the picture gallery was also included in the baggage list of the project, Help+Manual unnecessarily asked to add the search path every time.
  • Impict (.ipp) Images: we added a global option in the Program Options dialog to treat IPP images as transparent by default. This will re-render IPP images against a transparent background during the export and save them as transparent PNGs.
  • Publishing Tasks Editor: optical glitches fixed when scrolling through very long task lists, duplicate task names are now tested for and not permitted.
  • ePUB Export: the HTML page templates for ePUB received a “lang” attribute by default.
  • Webhelp full-text search: we fixed an XSS vulnerability in the “zoom_search.js” script. This vulnerability occurred when date range search was enabled. Which wasn’t an issue in Help+Manual directly, but was a potential issue when using the full version of the Zoom search engine with Help+Manual.
  • History foward/backward: this is the least obvious change but perhaps the best addition in this update – when using the back/next buttons to page through topics in your project you had just accessed, Help+Manual saves the text editor position with the history. In other words: when you go back to the topic you just came from, it remembers the vertical scroll position.


Help+Manual 8.3.1 is available from our download page:

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Help+Manual 8.3 Released – Improved Asian Font Handling

We are glad to announce the release of Help+Manual 8.3. If you are using version 8 already, this update is included in your maintenance plan. Just download the setup and run it to update your current installation.

Changes and Additions in v8.3

Asian Font Names

This update significantly improves handling of Asian fonts. If you do not translate your documentation into Asian languages, you might never notice. Asian fonts have dual font names in Windows: their native name and an English equivalent. For instance, your Windows may support the font Microsoft YaHei, which is known to be a Chinese font. On a Chinese Windows, however, there is no Microsoft YaHei anywhere, you have 微软雅黑 instead, which means the same, just in Chinese. As long as the project stays on an English computer (or Chinese, for that matter), everything is fine. Problems may arise when the project is being edited on one PC and published on another, because despite it’s the very same font, the name strings don’t match. Read the rest of this entry »

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eWriter Viewer Update

We have updated the eWriter viewer application to version 2.5.0. The eWriter output format is supported by Help+Manual as well as HelpXplain.

Version 2.5 of the viewer does not have any functional changes, but fixes a problem with a Windows 10 system-wide option, that is rarely active but could be active on your end user’s computers. This option is in Region Settings and is called

Beta: Use Unicode UTF-8 for worldwide languages support

If this option was activate on a Windows 10 computer, the eWriter viewer did not work correctly. Content was incorrectly formatted and images were mostly missing. Viewer version 2.5 fixes this problem.

The update is available for download from our website (link after the picture) and soon in the Windows 10 store. Read the rest of this entry »


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Black Friday Offer: 30% Off for all New Purchases and Upgrades

Cyber Monday Promotion

We are pleased to announce our Black Friday and Cyber Monday offers for this year: 30% discount on any of our products between Friday November 27th and Monday November 30th.

This promotion applies to:



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Help+Manual 8.2.1 Maintenance Update

We are glad to announce the release of Help+Manual 8.2.1. If you are using version 8 already, this update is included in your maintenance plan. Just download the setup and run it to update your current installation.

Changes and Additions in v8.2.1

WEBP Image Format

Help+Manual natively supports the WEBP image format. You can use WEBP as regular images or toggle images. When creating Webhelp, WEBP images are exported native. For all other output formats, Help+Manual converts WEBP to 32-bit PNG images, to ensure compatibility. Please be aware that WEBP images are yet not supported by all web browsers. If you use the WEBP format, these pictures might not be visible in Webhelp in older browsers. Read the rest of this entry »

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Help+Manual 8.2.0 Released

We are glad to announce the release of Help+Manual 8.2. If you are using version 8 already, this is update is included in your maintenance plan. Just download the setup and run it to update your current installation.

This update focuses on DeepL machine translation, PDF output and proxy servers for floating licenses. Read the rest of this entry »

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DeepL now available in the USA and Canada!

Good news for all our US customers: The API license needed to use the DeepL machine translation plugin in Help+Manual and HelpXplain is now also available in the USA for just $5.49 per month.

The license is referred to as DeepL Pro. Here is the DeepL announcement:

DeepL posting on the new license

You can order the new DeepL Pro license on this page:

Order page for the new license

In addition to the monthly fee there is also a charge for translation volume. However, the amounts here are so generous that it would be difficult to exceed $10 per month in total.


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Help+Manual 8.1.0 Released

We are glad to announce the release of Help+Manual 8.1. If you are using version 8 already, this is update is included in your maintenance plan. Just download the setup and run it to update your current installation.

The focus for this update was on speed issues and on floating licenses.

1. Saving Screenshots Took to Long

Did you ever experience a delay when taking a screenshot with Help+Manual? The delay occurred after the screenshot had been taken and before the save dialog appeared. If yes, this is an important update for you!

When taking a screenshot, Help+Manual prompts you to save the screenshot as picture file and suggests a file name, something like clip0019.png. To make sure this suggested file name is unique and not already used by another image, Help+Manual has to test whether such a file exists anywhere in the project search path. This function was not fast enough and that became even more obvious during the covid19 pandemic, where many users were working from home offices, connected via VPN. The connection lag multiplied those delays.

What’s new is, that the save dialog for screenshots should come up 10 to 50 times faster than before – depending on the folder structure of your help project.

2. Optional Password for Floating Licenses

This is important news for admins: the Floating License Manager has been updated with a password/PIN code function. This is an additional security layer, which can be applied to a pool of floating licenses by the administrator. When a password/PIN code is set in place, Help+Manual will prompt the user to enter the password/PIN code. This code is stored locally, so that the end user is not required to enter it every time.

Admins can set or change the password/PIN code to effectively exclude users who are no longer authorized to use a license from the floating license pool.

Help+Manual Floating License Manager


3. Miscellaneous Changes and Bug Fixes

  • Faster loading and memory optimized printing for large JPEG images: if a single topic contained several very large JPEG images, the time to load this topic – and decode the JPEG images – has been improved. This also affects printing of such a topic.
  • Print Topic: the function to print a single topic has been improved and fixes an optical glitch during printing.
  • Project Full Report: the list of unused images also reported files without an extension
  • Drag & drop of TOC items: when a TOC item was dragged to another node, the arrow buttons to shift TOC items up/down and left/right where not initialized correctly.
  • Table Insert Row: inserting a table row with keyboard commands only (SHIFT+F10 > Table > Rows > Insert) has triggered an error.
  • Improved dialog to pin a floating license for offline use: Help+Manual allows you to check out (pin) a floating license for offline use. A pinned floating license is exclusively assigned to that computer and blocked for everybody else. Though this function is not required to normally use a floating license, some users always activated it. A new “pin” dialog explains this function better.


Help+Manual 8.1.0 is available from our download page:

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Help+Manual 8.0.3 Maintenance Update

Update: the 8.0.3 release from Tuesday, April 21, triggered a false positive in Windows Defender! The false positive has been resolved. If you encountered a warning from Windows Defender, please re-download the 8.0.3 setup.

As part of our commitment to continuous improvement, we’ve released a maintenance update for Help+Manual 8. If you are using version 8 already, this is update is included in your maintenance plan. Just download the setup and run it to update your current installation.

1. Link lists with Inline Option

The new link lists in version 8 are a highly appreciated feature by most users and we quickly received suggestions how to improve them further. While we are still collection user suggestions for this new object, one of these has been implemented with the 8.0.3 update: an inline option to publish a list of links as comma-separated text, instead of a classic list.

2. Admin Tool: Change File Associations

The View tab has a button to start a new tool, that sets, changes or removes file associations in Windows. A file association tells Windows which program to start when you double click, for instance, a file with the extension .HMXZ. These file associations are automatically set by the installer. For admins who administer floating licenses, however, this can be a big help.


3. PDF Layout Configuration

If you create PDF manuals with numbered outlines (outlines are the interactive TOC in a PDF file), the outline numbering was not reflected by the links that point to those topics. The PDF Layout configuration setting now features a configuration option whether to apply numberings to links as well or not:

4. Miscellaneous New Features and Bug Fixes

  • eWriter eBooks: the eBook viewer has been updated to v2.3.5 and now supports external file links to other ebook files, with deep linking. This means you can open another eWriter ebook and jump a specific topic.
  • Equations (math objects) were not exported to DOCX
  • Insert Table dialog: when changing the table style, the number of heading rows is automatically changed as well.
  • XML read bug: if a <snippet> tag is placed on a separate line in the XML source code, an extra blank line was inserted before the snippet in Help+Manual.
  • Copy & paste of topics in TOC: topic title does no longer get an enumeration extension like “_2”
  • List update bug: #150 and #151 in non-symbol fonts (dash and long dash) were sometimes displayed with a symbol charset
  • Updated SubVersion comparison dialog / conflict editing dialog
  • Three new HTML variables have been introduced – these variables can be used in the topic HTML template (more on this in a separate blog post later):
    • <%HM_LINKLIST_SIBLINGS%> Generates an <ul> list of all topics that are on the same level as the current topic, excluding the current topic.
    • <%HM_LINKLIST_CHILDREN%> Generates an <ul> list of child topics of the current topic.
    • <%HM_LINKLIST_ANCHORS%> Generates an <ul> list of all anchors in the current topic.



Help+Manual 8.0.3 is available from our download page:

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