Help+Manual News

Archive for category Training

Free YouTube Course

A while ago we reported about the online HM-based technical writing courses offered by Subash Sarath via his site Learn Tech Writing Fast. In the meantime, Subash has produced a video course that is now available on YouTube free of charge. You can access the course on his YouTube channel here (click the image to visit):

We should note that this is a fully independent production in which we did not participate ourselves. We would be interested to hear any feedback, which you can send to the regular EC Software support address or post on the user forum.

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Online Course: Technical Writing with Help+Manual

New beginners course in technical writing with Help+Manual

Longtime Help+Manual expert and technical writer Subash Sarath Lakshmi is offering an online course in which you can learn technical writing skills with Help+Manual.

The course is offered directly on the SkillShare site.

A software developer before he took up technical writing, Subash has been active in the IT industry for nearly three decades.

He has offered in-person trainings in technical writing and Help+Manual, but with the onset of the Covid pandemic he has now switched to online-only courses, which is also making them accessible to a more international audience.

Course on Skillshare:

User feedback on Subash’s courses

Users who have completed the course have praised it in comments:

“The only course you’ll ever need if you want to learn Technical Writing or become a Technical Writer. From start to finish the course was like an exciting road trip.”

–David Ebenezer (Project Manager)

“I’ve just finished the Technical Writing course. I am from Austria and I’ve just started my new job as a Technical Writer at the Aescudata company. I liked the course very much, everything was explained clearly and with the assignments there was possibility to practice. I was really satisfied with your course and it is helpful for my daily work as a Technical Writer.”

–Julia Maderthaner (Technical Writer)

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New Help+Manual Full-Service Reseller for Switzerland

Naef Learning offers sales combined with training and localized documentation in Switzerland

EC Software is delighted to welcome Naef Learning, our new full-service reseller for the Swiss market. In addition to selling the full range of EC Software products, Naef Learning backs this up with extensive support, training and maintenance services, plus documentation in German.

Services include:

  • License sales
  • Training, both for team leaders and team members
  • Individually customized workshops for best software use
  • Support in German, including German documentation

Read the rest of this entry »


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DeepL now available in the USA and Canada!

Good news for all our US customers: The API license needed to use the DeepL machine translation plugin in Help+Manual and HelpXplain is now also available in the USA for just $5.49 per month.

The license is referred to as DeepL Pro. Here is the DeepL announcement:

DeepL posting on the new license

You can order the new DeepL Pro license on this page:

Order page for the new license

In addition to the monthly fee there is also a charge for translation volume. However, the amounts here are so generous that it would be difficult to exceed $10 per month in total.


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How to bookmark topics in Help+Manual

You know, when something has been right in front of your eyes for years, it’s not always the most obvious thing. Today we got a feature request from a customer to implement a favorites list for topics. Read the rest of this entry »

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KM Technology, spol. s r.o. offers Support and Training for Help+Manual

We are happy to announce that KM Technology is ready to provide full support, training and licence distribution for Help+Manual in Slovakia! The website is up and running:

KM Technology, spol. s r.o.

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HelpXplain officially released!

We are happy to announce the official release of HelpXplain!

HelpXplain is perfect for slideshows and HowTo screencasts embedded in web pages and technical documentation.

Create animated step-by-step tutorials and quick instructions in minutes instead of hours. The magic is in the method: HelpXplain animates a series of simple screenshots, each of which can be edited or replaced at any time.

HelpXplain can also record multi-page screencasts of programs on your computer screen that run in autoplay mode like a video. Recording and editing them is massively easier and less stressful than trying to create a video!

A free trial version of HelpXplain is available from our download page.

Online orders:
50% off on HelpXplain during Summer 2019!




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Help+Manual 7.3.5 Maintenance Update

As part of our commitment to continuous improvement, we have released a maintenance update for Help+Manual 7.3,5. We encourage you to install this maintenance release over your existing version of Help+Manual.

Known Issues and Bug Fixes in 7.3.5

  • PDF: a few minor problems fixed – keyword references sometimes not clickable, font embedding problem with TrueType fonts, page referrers not aligned properly when using the PDF/A option. Two minor glitches in the manual designer have been solved as well.
  • HTML Help/CHM: internal script has been updated to fix the problem that full-text search words contained in text toggles did not expand the toggle objects automatically.
  • Find & Replace: when searching for images, the found and selected image was sometimes not visible, but outside the viewport.
  • Topic Editor: Copy & paste of multiple table cells had slowed down the topic editor after mulitple paste operations. Protected text was difficult to read if the protected text span multiple words on a justified paragraph.
  • Custom topic status:  when changing the text of a custom status, the change is now propagated to topics as well.
  • Feature images: when a feature image was missing, the publishing report did not report an error and the reference for the missing image was still included
  • Project Report: to function to move unused images to a backup folder did not work if the list of images was very long

Please download the update to Help+Manual 7.3.5 from our download page and install over your existing installation of Help+Manual.

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Dakota Systems offers Help+Manual training in Chicago

Dakota Systems, a leader in enterprise publishing and content management, and EC Software, makers of Help+Manual, today announced a partnership to sell and deliver training for the help authoring tool.

Dakota Systems is a privately-held corporation headquartered in the heart of downtown Chicago, IL, USA. Specializing in content management and XML publishing solutions, Dakota has gained industry recognition of its content delivery services for customers around the world.

“We are excited about the prospects of working with EC Software,” said Brian Buehling, Managing Director of Dakota Systems. “Help+Manual is a program that has many unique advantages over other help authoring tools. Its great user interface delivers much of the functionality of a high end component content management system in an affordable program.”

For both beginning and advanced Help+Manual users, Dakota provides training courses that are customized for the requirements of each organization. To learn more, please visit

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Russian Help & Manual user forum available

There is now a new addition to the Help & Manual online community: Russian users of Help & Manual can discuss the program with other users on the Russian user forum managed on the site:

Main forum site:

Help & Manual section: 

Note that this is an independent user forum that is not managed by EC Software. See this page for all the user forums now available for Help & Manual: 

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