Help+Manual News

Archive for category Training

Free YouTube Course

A while ago we reported about the online HM-based technical writing courses offered by Subash Sarath via his site Learn Tech Writing Fast. In the meantime, Subash has produced a video course that is now available on YouTube free of charge. You can access the course on his YouTube channel here (click the image to visit):

We should note that this is a fully independent production in which we did not participate ourselves. We would be interested to hear any feedback, which you can send to the regular EC Software support address or post on the user forum.

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Online Course: Technical Writing with Help+Manual

New beginners course in technical writing with Help+Manual

Longtime Help+Manual expert and technical writer Subash Sarath Lakshmi is offering an online course in which you can learn technical writing skills with Help+Manual.

The course is offered directly on the SkillShare site.

A software developer before he took up technical writing, Subash has been active in the IT industry for nearly three decades.

He has offered in-person trainings in technical writing and Help+Manual, but with the onset of the Covid pandemic he has now switched to online-only courses, which is also making them accessible to a more international audience.

Course on Skillshare:

User feedback on Subash’s courses

Users who have completed the course have praised it in comments:

“The only course you’ll ever need if you want to learn Technical Writing or become a Technical Writer. From start to finish the course was like an exciting road trip.”

–David Ebenezer (Project Manager)

“I’ve just finished the Technical Writing course. I am from Austria and I’ve just started my new job as a Technical Writer at the Aescudata company. I liked the course very much, everything was explained clearly and with the assignments there was possibility to practice. I was really satisfied with your course and it is helpful for my daily work as a Technical Writer.”

–Julia Maderthaner (Technical Writer)

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New Help+Manual Full-Service Reseller for Switzerland

Naef Learning offers sales combined with training and localized documentation in Switzerland

EC Software is delighted to welcome Naef Learning, our new full-service reseller for the Swiss market. In addition to selling the full range of EC Software products, Naef Learning backs this up with extensive support, training and maintenance services, plus documentation in German.

Services include:

  • License sales
  • Training, both for team leaders and team members
  • Individually customized workshops for best software use
  • Support in German, including German documentation

Read the rest of this entry »


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DeepL now available in the USA and Canada!

Good news for all our US customers: The API license needed to use the DeepL machine translation plugin in Help+Manual and HelpXplain is now also available in the USA for just $5.49 per month.

The license is referred to as DeepL Pro. Here is the DeepL announcement:

DeepL posting on the new license

You can order the new DeepL Pro license on this page:

Order page for the new license

In addition to the monthly fee there is also a charge for translation volume. However, the amounts here are so generous that it would be difficult to exceed $10 per month in total.


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How to bookmark topics in Help+Manual

You know, when something has been right in front of your eyes for years, it’s not always the most obvious thing. Today we got a feature request from a customer to implement a favorites list for topics. Read the rest of this entry »

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KM Technology, spol. s r.o. offers Support and Training for Help+Manual

We are happy to announce that KM Technology is ready to provide full support, training and licence distribution for Help+Manual in Slovakia! The website is up and running:

KM Technology, spol. s r.o.

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