Posted by Alexander Halser in Help+Manual, HelpXplain on December 12, 2020
We have updated the eWriter viewer application to version 2.5.0. The eWriter output format is supported by Help+Manual as well as HelpXplain.
Version 2.5 of the viewer does not have any functional changes, but fixes a problem with a Windows 10 system-wide option, that is rarely active but could be active on your end user’s computers. This option is in Region Settings and is called
Beta: Use Unicode UTF-8 for worldwide languages support
If this option was activate on a Windows 10 computer, the eWriter viewer did not work correctly. Content was incorrectly formatted and images were mostly missing. Viewer version 2.5 fixes this problem.
The update is available for download from our website (link after the picture) and soon in the Windows 10 store. Read the rest of this entry »
Posted by Alexander Halser in Help+Manual, HelpXplain on November 25, 2020
We are pleased to announce our Black Friday and Cyber Monday offers for this year: 30% discount on any of our products between Friday November 27th and Monday November 30th.
This promotion applies to:
Posted by Alexander Halser in Help+Manual, Software Updates on October 17, 2020
We are glad to announce the release of Help+Manual 8.2.1. If you are using version 8 already, this update is included in your maintenance plan. Just download the setup and run it to update your current installation.
Help+Manual natively supports the WEBP image format. You can use WEBP as regular images or toggle images. When creating Webhelp, WEBP images are exported native. For all other output formats, Help+Manual converts WEBP to 32-bit PNG images, to ensure compatibility. Please be aware that WEBP images are yet not supported by all web browsers. If you use the WEBP format, these pictures might not be visible in Webhelp in older browsers. Read the rest of this entry »
Posted by Alexander Halser in Help+Manual, Software Updates on September 3, 2020
We are glad to announce the release of Help+Manual 8.2. If you are using version 8 already, this is update is included in your maintenance plan. Just download the setup and run it to update your current installation.
This update focuses on DeepL machine translation, PDF output and proxy servers for floating licenses. Read the rest of this entry »
Posted by tim green in CHM HTML Help, Documentation Authoring, Help+Manual, Skins, Software Updates, Uncategorized on August 4, 2020
We have just updated Premium Pack 4 to version 4.0.4. This update contains a large number of basically cosmetic updates. There is no urgency to install it if everything is already working OK for you. Just read through the descriptions and decide for yourself if and when you want to update.
You can download and install the updated version with the credentials you received when you purchased. If you no longer have this please contact support@ec-software.com and we will help you out. See the Premium Pack product page for more details on Premium Pack 3 and visit our online store to purchase if you do not yet have it.
Posted by tim green in Documentation Authoring, Help+Manual, HelpXplain, Technical Writing, Training on June 19, 2020
Good news for all our US customers: The API license needed to use the DeepL machine translation plugin in Help+Manual and HelpXplain is now also available in the USA for just $5.49 per month.
The license is referred to as DeepL Pro. Here is the DeepL announcement:
DeepL posting on the new license
You can order the new DeepL Pro license on this page:
Order page for the new license
In addition to the monthly fee there is also a charge for translation volume. However, the amounts here are so generous that it would be difficult to exceed $10 per month in total.