Posted by Alexander Halser in HelpXplain on July 2, 2023
We are glad to announce the release of HelpXplain 1.7. If your maintenance plan for HelpXplain includes the release date (July 2, 2023), this is a free update. The quickest way to find out, is to start HelpXplain and click Help > Check for Update.
We haven’t had many updates of HelpXplain in the last 2 years, it stood back behind Help+Manual and the Translation Assistant. That’s going to change, because we have several plans with HelpXplain.
For one thing, we are working on a new screenshot editor that’s going to replace Impict, which has been shipping with Help+Manual for many years. The new screenshot editor with seamless integration into Help+Manual will be based on the library of HelpXplain. The new save-as-SVG function (see below) is one leg of that journey.
Despite this is just a point update, there are several new features:
The really big news are new numbering tags with auto-numbering and callouts with support for multiple pointers. Internally, the numbering tags are treated like callouts and support multiple pointers as well:
Another new feature is a little bit hidden, but nonetheless an important one. HelpXplain can export a single slide in SVG format, in addition to PNG/JPEG/etc. SVG is a scalable vector graphic that you can use on any web page, including documentation created with Help+Manual. HelpXplain embeds all data from the slide and creates a single SVG file with no external dependencies. The beauty of SVG is that it freely scales, which means that the content of the picture scales to whatever resolution is required.
All updates are available from our download page. Download and install the update over your existing version of HelpXplain.
Posted by tim green in Documentation Authoring, Help+Manual, HelpXplain, Software Updates, Technical Writing on May 11, 2023
For the past couple of weeks I’ve been testing Help+Manual and related tools on the latest version of Windows 11 for ARM running on an M1 Mac under the new Parallels 18 virtual machine program.
I can cautiously recommend Parallels 18 for running Help+Manual and its necessary helper programs under the current and latest version of Windows 11 for ARM. Earlier versions of Windows 11 ARM and earlier versions of Parallels will NOT work satisfactorily, but these latest versions appear to be surprisingly good.
Warning: It is still early days, so this recommendation remains cautious. Even though everything appears to be stable, I still wouldn’t yet depend on it if I was buying a new computer as my only machine. However, I would already feel pretty good about using this as a second machine, provided I had a genuine, Intel-based Windows machine as a backup.
Posted by Alexander Halser in Help+Manual, HelpXplain on November 14, 2022
Can you believe this? Help+Manual is 25 years old! And we are excited to celebrate this anniversary with you:
25 Years!
25 Days!
25% Discount on all products!
Posted by Alexander Halser in Help+Manual, HelpXplain, Software Updates, Utilities on July 14, 2022
We are happy to announce the immediate release of eWriter Viewer Version 3. This is an update to the Windows version, a MacOS version is coming soon.
The updated viewer has a slightly redesigned and even more reduced user interface – it integrates the toolbar into the title bar. The UI supports Windows light mode, dark mode, high-contrast modes and, of course, high-dpi monitors.
Multiple languages: the UI languages English, German, French, Italian, Russian and Spanish are built-in. When you redistribute the viewer for application online help, you can supply a custom language file to match the language of your application. Further customization of the UI is still possible in Help+Manual.
Beneath the surface, pretty much everything is new.
There is a new application design: while the old version created one instance per .ewriter file, version 3.0 creates just one single instance but opens a separate window for each file displayed. This is a huge improvement, because when using the viewer to display application online help, you can close all help files that your application might have opened with one single call – a “/close” parameter.
The viewer also comes with a new command line interface. The old command line interface that you you might be using now is still supported – no changes required. The new command line interface offers additional features and is identical to the MacOS version – we’ll get to that later.
Download the updated Windows eViewer directly from the eWriter website:
https://www.helpandmanual.com/ewriter/
We have been working on a MacOS version of the eWriter Viewer and it is getting close to release state. (Please contact support, if you are interested in testing the MacOS beta.)
Please watch this news feed for updates. The timetable for eWriter Viewer is approximately:
Posted by Alexander Halser in HelpXplain on February 7, 2022
We are glad to announce the release of HelpXplain 1.6. If your maintenance plan for HelpXplain includes the release date (Feb 7, 2022), this is a free update. The quickest way to find out, is to start HelpXplain and click Help > Check for Update.
This maintenance update fixes a couple of small bugs.
Please download the update and install it over your existing version.
Posted by tim green in Documentation Authoring, Help+Manual, HelpXplain, PDF, Technical Writing, Training, Translation, Uncategorized, User Community on November 20, 2021
EC Software is delighted to welcome Naef Learning, our new full-service reseller for the Swiss market. In addition to selling the full range of EC Software products, Naef Learning backs this up with extensive support, training and maintenance services, plus documentation in German.
Services include:
Posted by Alexander Halser in Help+Manual, HelpXplain on November 18, 2021
We are happy to announce that this year our Black Friday offers start early on November 19 and will last until November 30! This is 12 days of really big savings for you: We’re offering a 30% discount on all products, upgrades and services.
The promotion starts at midnight on November 18 and applies to:
Please note that you can renew your maintenance now even if you currently have an active license with valid maintenance. By renewing before expiration, the maintenance extension will simply extend the previous expiration date and save you 30% compared to a purchase after the Black Friday promotion (or more, if you extend for 2 or more years).
Posted by tim green in Documentation Authoring, Help+Manual, HelpXplain, Software Updates, Technical Writing, Translation on June 8, 2021
We’re delighted to announce that DeepL machine translation is now available free of charge in both Help+Manual and HelpXplain. The new free API developer subscription from DeepL allows you to translate up to 500,000 characters per month at no cost. This will almost always be enough for HelpXplain projects, which typically contain very little text, but it will also cover most Help+Manual projects. Read the rest of this entry »
Posted by Alexander Halser in HelpXplain on April 15, 2021
We are glad to announce the release of HelpXplain 1.5. If your maintenance plan for HelpXplain includes the release date (Apr 14, 2021), this is a free update. The quickest way to find out, is to start HelpXplain and click Help > Check for Update.
We have implemented custom HTML meta tags for easier social-media integration, added new arrange functions for objects and fixed a technical issue with audio files sometimes not playing on iOS Safari.
Plus, the update supports 13 new languages for the DeepL translation tool, including Bulgarian, Czech, Danish, Greek, Estonian, Finnish, Hungarian, Lithuanian, Latvian, Romanian, Slovak, Slovenian and Swedish.
Please download the update and install it over your existing version.
Posted by Alexander Halser in Help+Manual, HelpXplain on December 12, 2020
We have updated the eWriter viewer application to version 2.5.0. The eWriter output format is supported by Help+Manual as well as HelpXplain.
Version 2.5 of the viewer does not have any functional changes, but fixes a problem with a Windows 10 system-wide option, that is rarely active but could be active on your end user’s computers. This option is in Region Settings and is called
Beta: Use Unicode UTF-8 for worldwide languages support
If this option was activate on a Windows 10 computer, the eWriter viewer did not work correctly. Content was incorrectly formatted and images were mostly missing. Viewer version 2.5 fixes this problem.
The update is available for download from our website (link after the picture) and soon in the Windows 10 store. Read the rest of this entry »