Help+Manual News

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Premium Pack 4.1.0 Maintenance Update

Posted by tim green in Browsers, CHM HTML Help, Documentation Authoring, Help+Manual, Skins, Software Updates on February 8, 2021

We have just updated Premium Pack 4 to version 4.1.0. This update introduces a large number of both minor and major improvements. The most extensive change is an overhaul of the embedded and field level help system for both regular WebHelp and WordPress sites to support multiple WebHelp collections and WebHelp collections on remote servers.

How to get the Premium Pack update

You can download and install the updated version with the download link and personal installation password you received when you purchased. If you no longer have these details please contact support@ec-software.com and we will help you out. See the Premium Pack product page for more details on Premium Pack 4 and visit our online store to purchase if you do not yet have it.

Code certificate updated

The code signing certificate used for the Premium Pack installer and Toolbox utility has just been updated. Because of this you may see a dialog asking you to confirm that you want to trust the publisher before installing. This is normal with “fresh” certificates until they have re-established their trust level.

Remote and multiple domains in embedded & field-level help and WordPress:

It is now possible to use embedded and field-level help from multiple WebHelp documentation systems on the same web page. In addition to this you can also embed WebHelp hosted on other web servers, not only on the same server as the HTML pages on which you are embedding and displaying the help. These new features are supported both in regular WebHelp and in the WordPress plugin.

See the updated Embedded and Field-Level Help chapter for full details.

V3 and V4 WebHelp Skins

  • Print Topic functionality: Improvement of topic printing in local no web server mode, both with the hamburger menu function and directly via the browser’s own print function.
  • Printing only first page: In some browsers only the first page of multi-page topics would be printed.
  • Print breadcrumbs: There is now an option to include the breadcrumb trail above the topic title when the user prints topics.
  • Inline toggle icons: Inline text toggles with icons are now also supported in these skins.
  • TOC autohide in mobile mode: When the TOC is folded over the topic content on mobile devices it now automatically slides out of view when a topic is selected. This new option is configurable.
  • Buttons as popup links: These are now supported.
  • Magazine skins: Calling context IDs via the URL didn’t work in the magazine skins because of a small internal error.
  • Magazine skins: TOC width was sometimes too narrow when opening/closing.
  • Flexible skins: The icon for page header open/close in the divider between the TOC and topic panes was hidden on the first load when the help was embedded.
  • Modern Standard skins:
    These skins have been generally overhauled and tidied up for better appearance and easier editing.

    • Maximum width setting: These skins now also have a HELP_MAXWIDTH setting for limiting the width of the help window in large browser windows.
    • iPad and iPhone behavior: The TOC pane could be narrower than the tabs above it on first access on some iPhone and iPad devices.
    • Swipe to change TOC pane width: Did not work on older iPad Mini devices.
    • General layout: A large number of minor tweaks and improvements to the layout in these skins.

V3 eWriter Skins

  • Title bar display in eViewer: You can now configure the title bar display in eViewer in the same way as in WebHelp. Options: Current topic title, current project name, current project name and current topic title.
    Print breadcrumbs: There is now an option to include the breadcrumb trail above the topic title when the user prints topics.
  • Inline toggle icons: Inline text toggles with icons are now also supported in these skins.
  • Buttons as popup links: These are now supported.

Toolbox Utility

  • Variables without names and unregistered baggage files: Toolbox now checks for the existence of variables without names and unregistered files in the baggage section and can correct this. (This can sometimes happen when the XML of your project file is generated programmatically or edited manually.)
  • Baggage files incorrectly shown as edited: Sometimes baggage file listings would be highlighted red as edited when this was not the case.
  • RTF build option removed: This option is no longer relevant in Help+Manual 7 and 8, which now generate Word DOCX by default.
  • Context and Edit menu updating: Sometimes the right-click context menu and Edit menu for Baggage files would not update correctly after adding a Baggage file to the current skin or project.
  • Baggage file handling: General handling of Baggage files improved, including better distinction of the differences between the processing of Baggage files in projects and skins when writing back to the project.

Help update

  • The Premium Pack help has been updated and extended with more detailed information for version 4.

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Premium Pack 4.0.4 Maintenance Update

Posted by tim green in CHM HTML Help, Documentation Authoring, Help+Manual, Skins, Software Updates, Uncategorized on August 4, 2020

We have just updated Premium Pack 4 to version 4.0.4. This update contains a large number of basically cosmetic updates. There is no urgency to install it if everything is already working OK for you. Just read through the descriptions and decide for yourself if and when you want to update.

How to get the Premium Pack update

You can download and install the updated version with the credentials you received when you purchased. If you no longer have this please contact support@ec-software.com and we will help you out. See the Premium Pack product page for more details on Premium Pack 3 and visit our online store to purchase if you do not yet have it.

Help update

  • The Premium Pack help has been updated and extended with more detailed information for version 4.

Skin changes and fixes:

  • Image toggle close mode (V3 & V4 skins): You can now choose whether image toggles close on a click inside or outside the image. This is set with the new IMGTOGGLE_CLOSEMODE variable in the General Settings variable group in the V3 and V4 skins.
  • Image toggle closing: Image toggles will now also close on the ESC key in desktop mode and on tablets with hardware keyboards.
  • Image toggle closing on smartphones: Image toggles closed too slowly in smartphone browsers.
  • Image toggle clickable area: In some skins clicking to the right of some image toggles would also trigger the toggle. This has been corrected.
  • Image toggle positioning: In some skins image toggles with captions would position at the top of the browser window when expanded. In the Advanced Compact and Advanced TOC skins image toggles could be positioned incorrectly when fully expanded in mobile browser mode.
  • Google Analytics: When the path was included in topic references the slash between the last folder and the topic name was sometimes missing. Two slashes instead of one were sometimes shown at the beginning of the path. This was dependent on the configured settings and the number of path levels.
  • Google Analytics: Search terms entered by the user were not tracked in the V4 Advanced Compact and V4 Advanced Full TOC skins.
  • Index keywords containing special characters: Clicks on index keywords containing special characters like slashes (/) failed in some skins.
  • Social sharing in V2 WebHelp skins: The social sharing popup in the still very popular V2 WebHelp skins has been updated to the latest version used in the V3 and V4 skins. The social sharing now uses scalable SVG icons and simple hyperlinks instead of the widgets that had to be loaded with every page. This means that the social sites now only get a ping when the user actually uses the icons.
  • V2 WebHelp skins language files: The English, French, Dutch and German language files for these skins have been updated with the variable changes for social sharing.
  • Video lightbox: Videos configured to open in a lightbox played inline with the V4 Advanced Compact and V4 Advanced Full TOC skins. Videos playing in a lightbox now close when the user presses the ESC key.
  • Topic top margin setting: All V3 and V4 skins now include a TOPIC_TOPMARGIN variable with which you can adjust the margin between the top of your topics and the top of the topic window. This variable is in the Main Layout variables group in the V3 WebHelp and eWriter skins and in the General Layout variables group in the V4 skins.
  • Closing videos in V2 WebHelp and CHM skins: Videos are now effectively closed automatically when stopped without having to reload the current page, even if they are in popups or toggles. The POP_KILLVIDEO option is now on by default and does not need to be turned off.
  • Keyword index search highlights: In some V4 skins the highlight of keywords found with Search in the keyword index was not displayed. This is now set to a dashed underline in the same color as the index keyword text. This is not configurable directly, but you can change it by editing the .idxhilite class definition in the hmwebhelp_index_xxxx.css files in the skin baggage.
  • Search highlight colors in V3 skins: The options for configuring search highlighting colors in the older V3 WebHelp and eWriter skins are not color options because they use a combined setting for text and background colors. This has been made clearer by defining these settings as Layout options. See the Configuring for Use > Other Settings section in the V3 WebHelp and V3 eWriter chapters.
  • Topic and web link hotspots in CHM: Links to topics and web pages in image hotspots now function more reliably in the CHM skins.

Toolbox Utility

  • Changing filter: When you change a variables filter (Colors, Layout Settings etc.) in Toolbox the currently selected variables group is now redisplayed automatically with the filter if the group contains variables of the selected type. Otherwise the first available group is displayed. In previous versions this always switched to the first available group.
  • HM version: Projects created with HM 7 or 8 are now both identified as 7/8 in the Project Information. This is necessary because there is no identifying difference between the versions in the XML headers of version 7 and version 8 projects.
  • Baggage files: The names of Baggage files added to skins or projects by the user are now checked for strict HTML compatibility. Filenames must use only the standard ASCII characters a..z, A..Z, 0..9, –, _, and $, no spaces.
  • Projects with missing TOC: If the TOC of a HM project is completely missing Toolbox now reports this explicitly instead of just saying that the TOC is invalid.

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Premium Pack 4.0.3 Maintenance Update

Posted by tim green in Browsers, CHM HTML Help, Documentation Authoring, Skins, Software Updates, Utilities on March 23, 2020

We have just updated Premium Pack 4 to version 4.0.3. This now includes the promised V4 Modern Standard set of skins, which are similar to Modern Flexible but with a more basic appearance and functionality. In addition to this it tidies up some color variables and style settings and corrects a couple of small issues reported by users.

How to get the Premium Pack update

You can download and install the updated version with the credentials you received when you purchased. If you no longer have this please contact support@ec-software.com and we will help you out. See the Premium Pack product page for more details on Premium Pack 3 and visit our online store to purchase if you do not yet have it.

Skin Updates 

  • New skin category: The V4 Modern Standard skin category is now included. This is a simple, functional layout similar to Modern Flexible, but without width restriction (always full width), with simple drop-down user-configurable menus in the page header.
  • General: Minor corrections in color variables and layout.
  • Modern Compact skins: New settings in Skin Options to disable the logo and link buttons.
  • Flexible and Magazine skins: The MAX_PAGEWIDTH variable in the General Settings variables section now accepts both pixel (px) and percent (%) values for setting the maximum width of the help in the browser window.
  • Magazine skins: Improvement to drop-down menu behavior in phone mode (opening one submenu now closes any other submenu to save space, as in the other skins).
  • Flexible skins: Feature images did not move up with the page header in phone mode when hiding the page header, leaving a gap.
  • V3 eWriter skins: An error caused a delay on opening WebHelp, during which context calls to the skin would fail.
  • V3 eWriter skins: The Minimalist Standard skin included some double variable references that prevented saving changes.

Toolbox utility

  • New program icon
  • New language files for Dutch for V4 skins
  • Minor bug fixes

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Help+Manual 8.0.2 Maintenance Update

Posted by Alexander Halser in Skins, Software Updates, Translation on March 21, 2020

This is an important maintenance update, strongly recommended for all users of version 8!

Data Loss with Topic Status Change

Version 8.0.2 fixes a bug related to topic-status changes that can cause data loss: if the topic status was changed for multiple topics at once, those topics that have been edited before (and were yet not saved) lost their content.

This bug also triggered a problem with the table of contents, a warning appeared that the table of contents could not be stored.

Please, download and install v8.0.2 over your existing installation of Help+Manual 8.

New Features and bug fixes

  • eWriter eBooks: several small fixes to the eBook viewer – initial browser zoom on high-dpi monitors, viewer app button was sometimes too large, app button color highlight did not always revert to normal.
  • Images in nested tables: were displayed at the wrong size if editor zoom was > 100% and the user switched between editing the outer topic and the first table. This bug was a cosmetic issue only.
  • Publishing tasks: after publishing a task, the click to show the compiler log created an error. Wrong caption in publishing tasks dialog (Delete selected item was named Add Task Action).
  • Image toggles inside table cells, with a fixed image size and without caption, did not scale with Premium Pack skins when the text size changed by the user
  • Link lists: when chapters without text and regular topics were mixed in a list, the text-only-chapters did point to the previous topic
  • HelpXplain export: umlauts in tooltips of poster image had wrong encoding
  • DeepL translation plugin: Japanese and Chinese Simplified are now supported

Update Build 5475 (March 29)

  • Design-time comments: when a comment was displayed as an icon only, it could not easily be double-clicked for editing. Double-click editing for icon-only comments has been improved.
  • Bug fix for the customize-bullet-list dialog
  • Error message “Invalid characters in path” fixed

 

Download

Help+Manual 8.0.2 is available from our download page:

https://www.helpandmanual.com/downloads.html

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Premium Pack 3.50 Maintenance Update

Posted by tim green in Browsers, Documentation Authoring, Scripting, Skins, Software Updates, Utilities, WebHelp on January 20, 2020

This update adds some significant improvements to Google Analytics configuration and handling to the V3 WebHelp skins. It also includes some other small improvements and fixes in the V3 WebHelp skins and the Toolbox utility.

How to get the Premium Pack update

You can download and install the updated version with the credentials you received when you purchased. If you no longer have this please contact support@ec-software.com and we will help you out. See the Premium Pack product page for more details on Premium Pack 3 and visit our online store to purchase if you do not yet have it.

V3 WebHelp Skins 

  • Google Analytics updated from the older gat.js system to the new analytics.js system. This should be more reliable. In addition to this you can now configure inclusion of the WebHelp path, named trackers and the titles of the search and keyword index events in your Google Analytics console. See Google Analytics in the V3 WebHelp skins chapter.
  • No Server Mode: Demo links in the header menus failed in some browsers because they used the shorthand // protocol instead of http:// or https://. Browsers have become stricter about resolving links using the shorthand protocol reference since this feature was created.
  • No Server Mode: Anchor links in the TOC and keyword index failed as an unintended result of another change in recent updates.
  • Permalink tool: The “:” colon character for the port reference was included even when the port was the standard port 80 and was not referenced. This was also caused by a change in browser behavior.
  • Smartphone mode: Tables tagged with the phone CSS class were hidden in phone mode because of changes in HM HTML output for tables. This is related to CSS for the X-Tables function that was then applied to other tables.
  • X-Tables function: Expanding rows lacked borders in some X-Tables in phone mode. This was also related to changes in Help+Manual HTML output for tables.

Toolbox utility

  • Baggage Files — Add File: After adding a Baggage File the column headers of the Baggage Files list were sometimes updated incorrectly.
  • Baggage Files — Export File: On some systems the prompt to save the baggage file could appear multiple times when exporting a baggage file.

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Premium Pack 3.49 Maintenance Update

Posted by tim green in Documentation Authoring, Scripting, Skins, Software Updates, Utilities, WebHelp on November 29, 2019

We have just released a minor update of the Premium Pack with the improvements and fixes listed below.

How to Get the Premium Pack Update:

You can download and install the updated version with the credentials you received when you purchased. If you no longer have this please contact support@ec-software.com and we will help you out. See the Premium Pack product page for more details on Premium Pack 3 and visit our online store to purchase if you do not yet have it.

V3 Skins (WebHelp and eWriter versions)

  • Search highlighting: When the topic already containing search highlighting was selected in the search results after a new search the original highlighting was not removed.
  • Google Analytics: Occasionally it was possible for the first topic visited to be tracked twice.
  • Google Analytics: Ghostery and other similarly aggressive tracking blockers will no longer cause a critical error in WebHelp. These blockers simply kill the tracking function within the Google script instead of actually blocking the outgoing tracking calls, and this disruption of the script needs to be caught so that it does not terminate all other scripts on the page as well.
  • Image toggles: In response to many requests, image toggles are now closed by clicking outside the image in desktop mode. Tablet and phone modes remain unchanged.
  • Search results: Breadcrumb trail was not displayed in the header of a topic opened from search results (side-effect of a previous search update).
  • Anchor links: Anchor links sometimes did not scroll to the target anchor on internal topic links (side-effect of previous search update).
  • TOC: If the last item in the sibling chapter before the current chapter was a sub-chapter clicking the Top button would highlight that sub-chapter instead of the actual parent chapter.
  • Android devices: Small script error in some pages corrected. This probably had no effect on performance and only showed up as a JS console message.
  • EWriter skins: Removed Android and Google Analytics code that didn’t do anything.

Toolbox utility

  • Open new project: The current project will now only be closed if you actually open another project. If you cancel, the current project remains open.
  • Save Project button: The save project button now turns green when active for better visibility.

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Premium Pack 3.48 Maintenance Update

Posted by tim green in CHM HTML Help, Skins, Software Updates, Uncategorized on October 11, 2019

We have just released a very minor update of the Premium Pack with the following small improvements and fixes. You only need to update your skins if any of the following things are important to you.

How to Get the Premium Pack Update:

You can download and install the updated version with the credentials you received when you purchased. If you no longer have this please contact support@ec-software.com and we will help you out. See the Premium Pack product page for more details on Premium Pack 3 and visit our online store to purchase if you do not yet have it.

V3 Skins (WebHelp and eWriter versions)

  • Tooltips in ATOC menu: The ATOC_TIP variable was not set to HTML and as a result the   entity was displayed as code in the tooltips instead of as a space.
  • Disabling the ATOC: The ATOC_SHOW variable for disabling the ATOC was not connected and had no effect. This was never noticed because the ATOC menu is automatically hidden if there are no corresponding links in the current topic.
  • Top navigation button: In some configurations clicking or tapping on the Top topic navigation button would not jump to the correct higher-level topic.

CHM skins

  • Topic header components: Improved scaling on modern. high-resolution monitors and Windows devices.
  • Drop-down menu components: Improved scaling on modern. high-resolution monitors and Windows devices.
  • Topic header title text color: New variable (HD_TEXTCOLOR in the Header Components group) setting the topic header title color in the skin. This eliminates the need to set the color correctly in the Help+Manual  project.

Toolbox utility

  • Close project warning: If you open a new project or skin while one is already open a warning is now only displayed if the current project contains unsaved edits. This makes switching to a new project or skin faster.

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