Posted by Alexander Halser in Help+Manual, Help+Manual Translation Assistant, Software Updates on September 19, 2024
We are glad to announce the immediate availability of Help+Manual 9.6 and an updated Translation Assistant.
Most of the changes in this update relate to HTML export and import, with several small improvements of the user interface. HTML export (that includes Webhelp, CHMs, ePUB and eWriter formats) is using a lot more ARIA tags to comply with accessible HTML standards.
All updates are available from our download page.
Posted by Alexander Halser in Help+Manual on July 24, 2024
This is good news for our growing Fast-Help user community: we have updated the converter application for Fast-Help databases!
Download:
https://www.helpandmanual.com/fasthelp/
Version 1.4 fixes several conversion issues, in particular with Fast-Help projects created (or started) with old versions of Fast-Help. The update solves missing images, missing tables and errors when converting CHM text popups.
Posted by Alexander Halser in eWriter, Help+Manual, Software Updates on May 6, 2024
We are glad to announce the immediate availability of Help+Manual 9.5 and an updated Translation Assistant.
Posted by Alexander Halser in Help+Manual on April 30, 2024
On July 1, 2024, Google Analytics 4 will have fully replaced the old “Universal Analytics”.
From that date, Google will begin turning off all Universal Analytics services and Universal Analytics APIs, which means Universal Analytics properties will be inaccessible through the Google Analytics front-end and APIs.
If you are using Google Analytics in Help+Manual’s and haven’t migrated to Google Analytics 4, it’s time for a change, because the old version will stop working on July 1. Read the rest of this entry »
Posted by Alexander Halser in Help+Manual on April 2, 2024
In our effort to support the FastHelp user community and provide a smooth transition from FastHelp to Help+Manual, we have released a converter application for FastHelp.
The converter takes a FastHelp database and fully converts it into a Help+Manual project. The software retains all details including topics with conditional text, variables, links, images, hotspots, etc.
Posted by Alexander Halser in Uncategorized on March 21, 2024
We great pleasure we announce the acquisition of fast-help.com to continue support for the FastHelp user community. FastHelp is a software for multilingual technical documentation, originally developed by IT Training Academy Ltd in London, UK. EC Software strives to provide ongoing support for the FastHelp user community and a smooth transition of existing multilingual documentation projects. Read the rest of this entry »
Posted by Alexander Halser in Software Updates on March 13, 2024
We are glad to announce the first update of SnipSVG, our new free screen capture and image editing tool for Windows and macOS!
SnipSVG uses SVG vector images as its primary format. SVG images can be used directly in HTML and many other applications. They give you the same sharp quality at all zoom settings, and unlike JPG or PNG images you can always edit all the elements of the image separately.
SnipSVG for Windows and macOS
Please download SnipSVG from the SnipSVG homepage.
Posted by Alexander Halser in Help+Manual, HelpXplain, Software Updates on March 11, 2024
We are glad to announce the release of HelpXplain 1.8.2 and Help+Manual 9.4.2. If your maintenance plan includes the release date (March 11, 2024), this is a free update. The quickest way to find out, is to start HelpXplain/Help+Manual and click Help > Check for Update.
All updates are available from our download page. Download and install the update over your existing version.
Posted by Alexander Halser in Documentation Authoring, Help+Manual, Utilities on February 21, 2024
We are glad to announce the official release of SnipSVG, our new free screen capture and image editing tool for Windows and macOS!
SnipSVG uses SVG vector images as its primary format. SVG images can be used directly in HTML and many other applications. They give you the same sharp quality at all zoom settings, and unlike JPG or PNG images you can always edit all the elements of the image separately.

SnipSVG for Windows and macOS
https://www.helpandmanual.com/snipsvg/
SnipSVG is already tightly integrated into Help+Manual and is designed as a replacement for the old image editor Impict. H+M version 9.4.1 understands the native .SNIPX file format, so you can use this image format in topics as you can use Impict’s .IPP file format. Older versions of Help+Manual can still use SVG and PNG images created by SnipSVG. By the way, SnipSVG is able to open .IPP images and convert them into its new vector format.
For detailed information about SnipSVG and Help+Manual, please refer to this documentation page. Here is a quick getting-started guide:


Please download SnipSVG from the SnipSVG homepage.
Posted by Alexander Halser in Help+Manual, HelpXplain, Software Updates on February 2, 2024
We are glad to announce the immediate availability of Help+Manual 9.4.1, an updated Translation Assistant and a small update to HelpXplain 1.8.1.
All updates are available from our download page.